All items are non-refundable, all sales are final.
If an event is canceled, we will make a notification by posting on the relevant event’s website and social media. We will attempt to make a reschedule and provide the option to receive a refund or move tickets to the future event.
4.1 In all arrangements involving third parties we act only as your agent and no liability of any kind whatsoever shall be attached to us relating to or arising from such an arrangement with a third party.
4.2 We do not accept any liability for any losses or claims arising from any inability to access our website or any failure to complete a booking on the website.
4.3 We do not accept liability for any indirect or consequential loss of any kind in contract, tort, or otherwise arising out of the use of the website or the purchase of the tickets or other goods or services from us by whatever means.
4.4 Whilst every care is taken to ensure tickets or other goods or services ordered by you arrive on time at the agreed destination, we do not accept liability for loss or damage that is caused by any event or circumstances beyond our reasonable control.
4.5 To the fullest extent permitted by law we will not be responsible for loss, damage, or injury to any person or their property howsoever caused.
5.1 When ordering tickets online, the website will not prevent you from buying tickets for two different events at the same time. If this happens, we will not refund in any circumstances even if any other clauses apply.
5.2 Tickets which are resold or transferred for any reason by anyone other than ConLive LLC or an authorized agent will become voidable, and the holder will be refused entry.
5.3 No tickets need to be purchased for children under five years of age.
6.1 By entering and using our website, you consent to the collection, use and retention of your personal information.
(i) Information about you including your name, address, telephone number, an email address is held by us, credit/debit card details are not held by us. The information is needed to process the transaction and fulfills your order and any subsequent problems or disputes.
(ii) We may also use the information for internal administration and analysis by us and our associated companies.
(iii) We disclose your information (but not credit/debit card details) to third parties on occasion but only for the purpose of completing your transaction with us.
(iv) We may disclose your information for the purpose of associated administration and obtain professional advice and your information may also be passed to the management of the venue where the event is taking place at their request.
(v) We do not sell, rent or trade your personal information to third parties for marketing purposes.
7.1 We reserve the right to update or otherwise change the terms and conditions or amend the website at any time and without notice to you.
7.2 We will not accept any liability for tickets or other goods and services which have been ordered through our website or bought at the event using your credit/debit card by someone not authorized to do so.
7.3 Our website uses industry-standard encryption software and a secure server to ensure the safety of orders placed on our website. No one can access any information sent by you as long as it is sent using the secure pages. Therefore, you must only send your credit/debit card details were asked for on our website and you must not send credit/debit card details by standard email.
8.1 If any part of these conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
9.1 No failure or delay on the part of any parties to these conditions relating to the exercise of any right, power, privilege or remedy provided under these conditions shall operate as a waiver of such right, power or remedy.
10.1 These Terms and Conditions and our agreement with you under them shall be governed by Texas State Law, and we agree to submit to the exclusive jurisdictions of Ector County for the determination of any dispute between us.
